Welcome to Game Costumes Shop! We are passionate about helping cosplayers and gaming enthusiasts worldwide bring their favorite characters to life. Your trust is our top priority, and we are committed to protecting your privacy with the same dedication we put into crafting our costumes. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website gamecostumesshop.com or make a purchase. By using our site, you agree to the practices described here.

1. Information We Collect

To provide you with a seamless cosplay shopping experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or contact support.
  • Payment Information: Credit/debit card details (e.g., Visa, MasterCard, JCB) or PayPal account information, processed securely through encrypted channels. We do not store full card numbers on our servers.
  • Technical Data: IP address, browser type, device information, and pages visited, collected via cookies and tracking technologies to enhance site performance.
  • Usage Data: Information on how you interact with our site, such as products viewed, shopping cart activity, and preferences, to personalize your experience.
  • Communication Records: Any messages sent to our support team at [email protected].

2. How We Use Your Information

We use your data solely to enhance your cosplay journey and ensure secure transactions:

  • To process orders, including payment confirmation, shipping, and delivery to addresses worldwide (excluding some remote areas in Asia).
  • To provide customer support, respond to inquiries, and manage returns or issues.
  • To improve our website, products, and services based on user feedback and analytics.
  • To send transactional emails (e.g., order confirmations) and, with your consent, marketing updates on new costumes or events like Comic-Con.
  • To prevent fraud and maintain security through monitoring systems.

3. Sharing and Disclosure of Information

We value your privacy and do not sell your data. However, we may share information in limited circumstances:

  • Service Providers: Trusted third parties who assist with payment processing (e.g., PayPal, PCI-compliant processors), shipping carriers, and IT support, all bound by confidentiality agreements.
  • Legal Compliance: If required by law, we may disclose data to comply with regulations or protect our rights and safety.
  • Business Transfers: In the event of a merger or sale, user data may be transferred, with notice provided.

We ensure all partners adhere to strict data protection standards.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our costumes. We implement robust measures to safeguard your information:

  • Storage: Data is stored on secure servers located in the US, with backups encrypted and accessible only to authorized personnel.
  • Security Measures: We use SSL encryption, PCI-compliant processors, and fraud protection systems to prevent unauthorized access. Payments are processed via secure channels, and sensitive data is retained only as long as necessary (e.g., for order fulfillment or legal requirements).
  • International Transfers: As we serve cosplayers globally, data may be transferred internationally, but we ensure it is protected under applicable laws like GDPR for EU customers.

Note: While we take all reasonable steps, no online method is 100% secure. We encourage you to use strong passwords and monitor your accounts.

5. Your Rights

You have control over your data, including the right to:

  • Access and Update: View or correct your personal information by logging into your account or contacting us.
  • Data Portability: Request a copy of your data in a readable format.
  • Deletion: Ask us to delete your data, subject to legal obligations.
  • Marketing Preferences: Opt-out of promotional emails at any time using the unsubscribe link in our messages.
  • Objection and Restriction: Object to certain data uses or request temporary restriction of processing.

To exercise these rights, email us at [email protected]. We respond within 30 days.

6. Cookie and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Types of Cookies: Essential cookies for site functionality (e.g., shopping cart), analytics cookies to improve performance, and marketing cookies to show relevant ads (with your consent).
  • Control: You can manage cookie preferences through your browser settings. Disabling cookies may affect site features.
  • Third-Party Tracking: We may use tools like Google Analytics to understand user behavior—data is anonymized and used internally.

7. International Compliance

We adhere to global privacy standards, including GDPR for EU/UK customers and CCPA for California residents. Our practices are designed to protect users worldwide, with data processing based on consent, contract fulfillment, or legitimate interests.

8. Changes to This Policy

We may update this policy to reflect changes in laws or our services. Updates will be posted here with a revised “Last Updated” date. Continued use of our site constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy or your data, reach out to us—we’re here to help!

Game Costumes Shop
Email: [email protected]
Address: 3319 Lightning Point Drive, Memphis, US 38110

Thank you for trusting Game Costumes Shop. Let’s create amazing cosplay memories together, securely and confidently!